Testimonials

Wells Pianos' dedication to providing the finest new and used pianos in the Twin Cities is evident from the testimonials below.

Passionate About Pianos

"Having met you recently, I am happy to see another good option for piano shoppers in the area. You're certainly passionate about pianos, have lots of knowledge to share, and a no-nonsense approach which I appreciate: heavy on the facts and light on the marketing buzzwords."

-Dr. Owen Lovel
Professor of Piano
University of Wisconsin, Eau Claire
Contributing Author, The Piano Book

Nobody in the Twin Cities Does What You Do

"Your service surpasses all others. Nobody in the Twin Cities is doing what you do, and that is a compliment."

-Dan LeJeune
The Blake School

Honesty and Candor

"I recently started looking for a piano in the Minneapolis and St. Paul area. I started out only considering Yamaha or Kawai but the last store I visited on my list blew me away. Kieran Wells of Wells Pianos in St. Paul was just awesome, and I really loved his honesty and candor. I didn't feel pressured at all. Best of all, he introduced me Hailun ... So if you're in the market for a good upright, don't forget to at least check out Hailun. I'm really glad that I did. Thanks, Kieran, for all your help!"

-Ken
Branch Manager, Scottrade

Professional and Service-oriented

"Your experience with Kieran Wells is consistent with the experience of two families I sent to him and who ultimately purchased grand pianos from him. He is extremely friendly, professional and service-oriented, is very sensitive to budgets and puts his customers immediately at ease. Best wishes to your family."

-Matt T.
Attorney, Minneapolis

I Highly Recommend Wells Pianos

"We bought a 50" Hailun upright from Wells Piano in St Paul, and we love it. Hailun was actually the brand our daughter's piano teacher highly recommended. Being a professional piano player and a music faculty in college, she owns a Hailun grand and an upright. She played our piano and said it's great. We were actually able to negotiate a price that both my wife and I felt pretty happy about.
What I want to see to those who are looking for a piano for beginners is that Hailun is catching up with Yamaha and Kawai. It still has unbeatable price for now.
I highly recommend Wells Pianos. The people there are just so nice. We didn't feel embarrassed like other piano stores when telling them our budget."

-'MN Shoreview' on Pianoworld,
World's largest piano forum

Link to Pianoworld forum post.

A Reputable and Honest Dealer

"...When shopping for a piano go directly to Wells Pianos for a reputable and honest dealer."

-Michael Maciosek
Minneapolis

The Place to Buy

"Kieran is the guy to buy from in the Twin Cities."

-Joe on Pianoworld,
World's largest piano forum

Great Service! Great store!

"Great Service! Great store! I recently bought a Steinway Model A from Kieran Wells. The instrument was wonderfully prepared and was even better than the instruments I test played locally. I live in San Francisco and was very impressed with the high quality of the service I was given!"

-James
San Francisco, CA

Great Help in Buying a Piano

"Great help in buying a piano. I recently purchased a Kawai upright from Kieran. I paid a fraction of what other piano stores in the area were charging for the same piano. I would highly recommend his assistance to anyone who is looking for a great instrument."

-D.T. Baland
Baland's Papageno Piano Tuning
Saint Paul

Papageno Piano Tuning
Best Piano Store in the Twin Cities

"Best piano store in the Twin Cities. Very knowledgeable and patient staff. They had the right product at the right price, and were extremely respectful. My experiences at other stores were quite different. If you are serious about getting a good instrument, this is the place to shop."

-Patrick Cromwell
Minneapolis

Best 6'1" Piano I Have Ever Recorded

"That is the best piano of its size I have ever recorded; it was flawless--perfect. Thank you."

-Tom Tucker
Recording engineer
Grammy Award recipient
Paisley Park engineer/studio guru
Multiple gold and platinum record engineer

The Sauter Piano was Absolutely Magnificent

"The Sauter piano was absolutely magnificent. It was so responsive and just a joy!"

-Jeanne Arland Peterson, pianist extraordinaire, was a child prodigy. Growing up in Minneapolis, Minnesota, her talent revealed itself early on, when she began to play chords and melody on the piano at the young age of 3. But, remarkably she did not have her first formal piano lesson until the age of 15. That same year she had her first paying "gig" under the watchful eye of her older brother, saxophonist Donald Pouliot. Jeanne's musical mentors in those days were Art Tatum and Oscar Peterson, and their influence is very much reflected in her enduring and innovative playing style.

We Love the Mason A!

- Dr. Dennis Walston

After a lot of research, Dr. Walston purchased a rebuilt 1931 Mason & Hamlin Model A from us. Thanks Dennis!
 

The [Hailun] Was a Pleasure to Play.

-Dr. James Callahan
Keyboard Department Chair,
University of St. Thomas, retired

Gorgeous Piano!

"You know it's good when you don't have to think about it - you just play!"

-Ruth Moody (The Wailin' Jennys) on the Hailun 218.

An Avalanche of Sound

On Eric Himy's concert, December 2011 at the Landmark Center in Saint Paul:

"Words fail me. It was one of the best concerts I have ever seen in my life; beyond beauty. It was an avalanche of sound!"

-Steve P.
Minneapolis, MN

The concert was performed on a Hailun 218 prepared by Wells Pianos. 

Honest and Honorable

"One measure of a man is how he responds in situations where he has to choose between benefitting himself or benefitting another. When I met Kieran last summer ... he didn't have what I was looking for. Of course, he was willing to try to find what I wanted, and did search, but he also told me of another person he thought I should contact.

As it turned out, he was right and I ended up making a purchase from that individual. It's a testament to Kieran's integrity that he placed a higher priority on helping me than on helping himself. You will not find a more honest and honorable person with whom to do business."

-Ethan Torrey
Unsolicited review

I am indebted to your fine post on Kieran Wells, and about Hailun pianos

"I am indebted to your fine post on Kieran Wells, and about Hailun pianos. We were looking at a wide range of entry-level baby grands for our son, and your post was influential in steering us toward Wells Pianos. And we were rewarded. Kieran is terrific, the service is terrific, and I’m in my living room next to the Hailun, which arrived a month ago"

-Dave Sheppard
link to original article

A Big Step Above the Rest

"A big step above the rest....in service and in approach to this industry. My introduction to Kieran was simply through a favor....I needed a small part for my baby grand and when nobody else in town was willing to take the time to provide me with service Kieran did....and gave me a very equitable deal with extremely customer centric service. The "wow" factor came when I started talking to him about his inventory and his approach to marketing, pricing, consignment, inventory mgmt. and the great selection of pianos he had in his showroom. I have been searching for a shop to list my Kawai 5.1. I called over 10 shops asking for their approach to consignment, their cut, and their sales skills. All, except for Wells Pianos gave me standard terms and the slight brushoff.....more interested in serving their manufacturer relationships vs. me. When asked about Kieran's approach, he talked about the piano industry, the pockets of demand, his national reach, his willingness to take into consideration time of year, market supply/demand, customer trends, and his inventory turns to provide a fair % split. THE ONLY SHOP IN MINNEAPOLIS to provide me with expertise, opinion and approach that made sense to me as a buyer. Great experience."

-Greg R.
Minneapolis

Link to original review

You Made My Dream a Reality

"A thousand thanks for your helping me select my new piano. My Steinway Model L sounds fabulous. You are my piano hero, because you made my dream a reality. I will be singing your praises and playing my piano for years to come. (I know you will find a good home for my Kawai KG2, and make someone else very happy.) You have the best piano shop in the Twin Cities. Feel free to use me as a reference. Thank you, again, Kieran."

-Sara Drinane
Organist, St. Timothy Lutheran Church, St. Paul

I Cannot Say Enough Good Things About Kieran Wells and Wells Pianos

"I cannot say enough good things about Kieran Wells and Wells Pianos. Kieran is an absolute professional with a real passion for music and musicians. He was instrumental in helping me choose my new Bosendorfer piano. He understands what an emotional decision buying a high end piano can be. I appreciate his honesty, his candor, his follow-up and his patience. It is worth the trip to visit Kieran at Wells pianos. Great prices and absolutely the best treatment. Five stars! Thank you Kieran!"

-Jan Broderick
Portland, OR

All of the Pianos at Your Shop Were so Much Nicer

“All of the pianos at your shop were so much nicer than anything I’ve played in the Twin Cities, and in fact all of MN”

-Dr. Ryan Bosca
Moorhead, MN

 

Consumer Advocacy

Here are links to pianoworld.com and pianobuyer.com. These sites have a wealth of good information.


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